NOEL'S REFLECTIONS, REMINISCENCES AND RETROSPECTIVES

CALL CENTRES If you make customers unhappy in the real world, they might each tell six friends. If you make customers unhappy on t...

PREAMBLE TO THE CONSTITUTION OF INDIA A cable theft left us (and several others) without telephone and internet connectivity over the ...

WWW : THE POT OF GOLD AT THE END OF THE INTERNET RAINBOW How to Create a Rapidly Growing Source of Income-1 Tags: Earn off the we...

QUOTABLE QUOTES If you're not familiar with the work of Steven Wright, he's the famous Erudite (comic) scientist who once sa...